From determining your needs and evaluating experience and reputation to understanding their document scanning process and security and compliance, such as HIPAA and SOC 2 Type 2, there is a lot of research that needs to be done.
To make your search easier, read on for our tips on how to find the best document scanning company in North Carolina.
Determine Your Needs
The first step in finding the best document scanning company for your needs is to determine what those needs are.
Make sure you know exactly how much you need scanned, whether you want all documents scanned or just certain ones, what type of documents they are (i.e., financial records vs medical records), how often you will need them scanned, etc.
There are a variety of documents that can be scanned to streamline business processes, including:
Knowing all these details ahead of time will help narrow down your options when looking for a document scanning company.
Evaluate Experience and Reputation
Once you have determined your needs, it’s time to start looking at different companies and evaluating their experience and reputation.
Look into their customer service reviews as well as any industry awards or certifications they may have received for excellence in document scanning services.
This will give you an indication of the quality of service each company provides and help you make an informed decision about which one is right for you.
Security & Compliance
Next up is security and compliance. It’s important that any document scanning company you choose has proper security measures in place to protect your data from unauthorized access or tampering.
They should also be compliant with HIPAA regulations, if applicable, as well as other privacy regulations like SOC2 Type 2 (Service Organization Control).
This ensures that your data is being handled safely and securely by a reputable provider who meets industry standards when it comes to protecting confidential information.
Understand Their Document Scanning Process
Last but not least, make sure you understand the document scanning process that each company offers before making a final decision on which one is right for your needs.
Ask questions about their equipment, turnaround times, cost structure, etc., so that you can get a better understanding of what they can provide before committing to them as your provider.
If possible, request a tour of the facility so that you can get an inside look at how they operate and see if it aligns with your expectations.
Conclusion
Evaluating different companies is key when trying to find the best document scanning services for your business’s needs—but making this evaluation process easier does not have to be difficult!
DocCapture offers businesses access to top-notch document scanning companies throughout North Carolina that specialize in providing secure solutions tailored specifically toward meeting individual client needs – contact us today so we can connect you with the perfect scanning partner!
